Returns & Exchanges

At AJ SANITY, we want you to shop with complete peace of mind, which is why we offer a hassle-free 30-day return policy for all items in their original condition. If your purchase doesn't meet your expectations, our streamlined process ensures a quick resolution for a refund or replacement.

Return Process

• 1.
  Initiate Your Request

  Log into your account or use our guest portal to select the items you wish to return and receive a unique Return Authorization number.

• 2.
  Package Your Items

  Securely pack the products in their original packaging, ensuring all tags are attached and the Return Authorization slip is included inside the box.

• 3.
  Ship the Package

  Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned goods, we will process your refund back to your original payment method within 5-7 business days.